FirstMed has no higher priority than the safety of our patients, our employees and our community.

FirstMed  is closely monitoring the latest coronavirus (COVID-19) updates from the Centers for Disease Control and Prevention (CDC). Our clinical leadership has implemented, and is continually reviewing protocols consistent with the CDC guidelines to ensure the quality and safety of the care provided to our patients.

FirstMed now offers Antibody Testing

It’s possible to catch COVID-19, and not know it. That’s because not everyone infected with the virus has symptoms. But there’s a fast blood test that may tell you if you’ve ever been infected. It’s called an antibody test.

You may hear it called a serology test. It looks for certain things called antibodies in your blood. Your body makes these when it fights an infection, like COVID-19. The same thing happens when you get a vaccine, like a flu shot. That’s how you develop immunity to a virus. The antibody test isn’t checking for the virus itself. Instead, it looks to see whether your immune system -- your body’s defense against illness -- has responded to the infection.

Q: What is antibody testing?
A: While diagnostic tests can tell if someone is currently infected, testing for antibodies reveals whether they’ve ever been infected -- even if they never felt sick. The COVID 19 antibody test FirstMed is utilizing is a lab-based test that has 99% specificity and 95% sensitivity in detecting the antibody. Best results for this test are obtained 14 days after recovery from COVID 19. We perform a blood draw and send the specimen to the lab and you receive results in 24-48 hours.
Q: Why would I be tested?
A: The antibody test, in the short term, can answer the question, ‘Was I infected?’ In the long term knowing how many people were actually exposed and developed antibodies will help officials understand how dangerous the COVID 19 virus is and help measure the extent of the pandemic at the population level.
Q: How expensive is the test?
A: Most insurance companies will cover the cost of the test. Click here for a list of the insurance companies we accept. For those without insurance, Quest Lab will bill you $55.00 and FirstMed charges a specimen collection and handling fee.
COVID-19 Help Center
Is it safe to visit FirstMed for injury or non-resprtatiory illness during the COVID-19 outbreak?

When you have a non-life-threatening illness or injury, FirstMed Urgent Care provides high-quality, affordable, and convenient medical care at a fraction of the time and cost of an emergency-room visit.

To reduce viral spread for patients and staff alike, FirstMed is dedicated more than ever to providing a safe, clean environment for all of its patients — whether we’re screening for strep, performing a pre-employment physical or x-raying a fractured arm. We know that you’re worried, and we want you to know we’re doing everything we can to keep you safe during this stressful situation. Here’s what you need to know before your visit:

  • WHEN YOU ARRIVE all patients, regardless of the reason for their visit, should adhere to the following procedures:
  • Park, remain in your vehicle and call the clinic to check in with staff. Staff will make note of your condition, symptoms and needs over the phone — and you may be asked to meet a staff person at the front door to provide photo I.D. and insurance.
  • Wait in your car until a room is available. This is to eliminate potential cross-contamination in the lobby.
  • When someone from our medical staff is available, we will call or text you to come inside. If appropriate, some patients may be seen from their vehicles.
  • In-Vehicle treatment FirstMed Urgent Care staff is willing to work with you to get you the care that you need. Patients with injuries or illnesses requiring visual or simple swab diagnoses (pink eye, sinus infection, rash, etc.) may be seen from their vehicles if deemed appropriate by staff. Patients needing x-rays, bloodwork or other more complex treatment, however, must come inside to receive care. All patients, however, should follow the arrival procedures listed above, regardless of where they expect to be seen.
  • INSIDE THE FACILITY Anyone displaying symptoms of respiratory illness will be required to wear a surgical mask while inside the facility. FirstMed will provide these masks. One parent, guardian or caretaker is permitted per patient. Any nonessential persons will be asked to remain in their vehicles.

Increased sanitation In addition to the safety precautions above, staff will be frequently disinfecting all shared surfaces and practicing meticulous hygiene procedures between patients. 


Q: What is COVID-19?
A: Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. It has spread from infected animals to humans which is very unusual. It has escalated and continues to infect people around the world.
Q: What are the symptoms of COVID-19?
A: COVID-19 has similar symptoms like the flu and common colds, but patients mainly report having mild to severe respiratory illness that may lead to severe illness or death. The symptoms of this Coronavirus may typically appear 2-14 days after exposure.
Symptoms of COVID-19 can be:
  • Fever
  • Cough
  • Congestion
  • Shortness of breath
Q: How can I protect my family from COVID-19?
A: The best way to prevent contracting Coronavirus is to avoid being exposed to the virus that causes COVID-19. There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:
  • Avoid close contact with people who are sick. The CDC is recommending “social distancing”, meaning keeping a distance of at least 6 feet from one another even for healthy people.
  • When touching foreign surfaces, always follow up by washing your hands
  • Stay away from those who may have been exposed to the virus, or those showing symptoms of the virus.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

If you are sick, to keep from spreading respiratory illness to others, you should

  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
How can FirstMed help?
A: FirstMed is here to help you with all your urgent care needs and keep emergency rooms available for COVID-19 and other serious illnesses.
Can a FirstMed provider test for COVID-19?
A: Yes, FirstMed can test for COVID-19. Please call the facility nearest you before coming into the clinic for directions.
What is FirstMed doing to protect patients and providers from COVID-19?
A: FirstMed is practicing social distancing within its clinics and wearing protective equipment with all ill patients. We are also sanitizing all surfaces regularly.
Can I use FirstMed Virtual Visit if I think I have COVID-19
A: Yes. You can be assessed for COVID-19 testing on a Virtual visit and if appropriate, be tested in person at the clinic.
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